Below you can find a list of all FAQ.
If you do not find your answer here, contact us via email@example.com.
You can participate by logging in on the MOTUS web or mobile application. Use the username and password provided in the invitation letter or the email you received. Once you log in, you will see the tasks within the study. Tap or click on a task and get started.
If you want to use the web application, click the Log in button in the upper right corner to get started.
Try to find the app following these links for iOS or Android. The app stores show the apps that can be installed on the version of your smart device. If your device isn’t updated or is too old, the app might not be available for you.
The app has been successfully tested for Android devices with version 7 and higher. For Apple devices (iOS operation systems) version iOS 12.0 or higher is required.
If you have forgotten your password, you can use the “Forgot your password?” function by entering your username. You will then receive an e-mail and you can set a new password.
You can find the “Forgot your password?” function both on the smartphone app’s login screen and on the browser ’s login page . If you need further support, please contact firstname.lastname@example.org. You can find the contact details here.